Privacy Policy
Last updated: March 5, 2026
1. Information We Collect
When you create an account on Spectre RO, we collect the following information:
- Username and password (password is stored securely)
- Email address
- Gender selection
- IP address and login timestamps
When you make a purchase, our payment provider (DOKU) may collect additional billing information. We do not store your payment card details on our servers.
2. How We Use Your Information
We use your personal information to:
- Create and manage your game account
- Process in-game coin purchases
- Communicate important server updates and announcements
- Maintain server security and prevent abuse
- Provide customer support
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Passwords are hashed and we use secure connections for payment processing.
4. Third-Party Services
We use DOKU as our payment gateway for processing coin purchases. When you make a payment, you are subject to DOKU's own privacy policy. We do not share your personal data with any other third parties unless required by law.
5. Cookies
Our website uses session cookies to keep you logged in. These cookies are essential for the website to function and are automatically deleted when you close your browser or log out.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
To exercise any of these rights, please contact us.
7. Refund Policy
All purchases of in-game coins on Spectre RO are subject to the following refund conditions:
- Refund requests must be submitted within 7 days of the original purchase date.
- Coins that have already been used or redeemed in-game are not eligible for a refund.
- Refunds will be processed back to the original payment method within 7-14 business days.
- To request a refund, please contact us with your account username, transaction ID, and reason for the refund.
We reserve the right to decline refund requests that do not meet the above criteria or in cases where we detect abuse of the refund policy.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the updated policy.